First, because we care about your experience in ordering from us. We work hard to meet your expectations of good customer care. We strive to be courteous, prompt & knowledgable in our responses to you.
Second, we care about the quality of our products. Whether you are ordering an off-the-shelf plaque or one of our completely custom
items, we want to you to get the best value. Our staff often revises our offerings, seeking the industry's best quality/price combinations available.
Third, we care about the environment...
* We re-use as many shipping containers and packing materials as possible, which saves you money and reduces
waste.
* We use a beautiful, shiny, nickel plating on our axe heads, instead of chrome plating. (The by-products of chrome plating are very, very bad for the environment)
* We hand-select our solid walnut and oak boards from reputable dealers and buy wisely, so there is little waste.
Finally, you can feel confident when you buy from us because you are the final judge. Our products carry a 100% satisfaction guarantee. And from the phone calls we receive after delivery, we are confident you'll be pleased with the results.
More about us....
FollenderWerks
because
Superior Performance Deserves Superior Awards